Care Coordination reaches seniors’ mind, body and soul at Atlanta’s Panola Gardens

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Care Coordinator Sharon Dawson Reid, center, with two residents before a play at Panola Gardens.

By LANCE CRANMER                                                                lcranmer@nationalchurchresidences.org

Before it even opened its doors, the vision for Panola Gardens was a community where housing and health care services came together under one roof. But to make that vision a reality, National Church Residences needed to find the right person.

“When the state agency awarded the important tax credits to National Church Residences to build Panola Gardens, they took a leap of faith that we would commit to an enriched service environment for our residents once we built the building,” said Michelle Norris, National Church Residences’ Executive Vice President of External Affairs and Strategic Initiatives. “That vision does not come to fruition without dedication and leadership of someone on the ground once the building opened.”

The organization found that leadership in Sharon Dawson Reid, Panola Gardens’ Care Coordinator.

“Sharon is an exceptional Service Coordinator,” said Terry Allton, National Church Residences Senior Vice President of Home and Community Services. “We are blessed to have her leading this effort!”

Sharon has been a member of the staff at Panola Gardens since the facility opened its doors in March 2015.

“As a Care Coordinator what I really do is work with the residents’ mind, body and soul,” Sharon said. “It’s a person-centered approach. It’s service coordination with care coordination laid on top of it.”

Using the concept of layering the two approaches has worked well for Sharon, especially when it comes to making partnerships and getting much-needed grants to fund projects.

“I have applied for several grants through Horizon Housing Foundation and they have been most kind to Panola Gardens,” she said, noting that over $16,500 has been awarded to her building. “They provide a lot of these classes for the residents that are free because of the type of grant that I applied for. I composed the grant and layered it with what I wanted to bring to the residents.”

Sharon found funding for Tai Chi classes which provide both mental relaxation and physical exercise.

She also brought in live musicians who provide entertainment, and also a form of music therapy.

“The way I proposed that grant is that (the music) stimulated the mind. They talk about the songs and who the musician was and where they were when they remember that song,” she said. “I’m always layering. It’s multifaceted.”

Other projects Sharon secured grant money for include art classes, live plays, free dental clinics, on-site physical therapists and chiropractors, and regular visits from a registered nurse to do health screenings and personal coaching for chronic diseases and medication questions.

“Built into those grants as well, even though they’re giving us all that money, I like to ask for even more money,” she said. “I have been given a lot of gift cards randomly given to residents for participating in at least one of these services. The residents are taking their time to come.”

As part of her job requirements Sharon hosts at least two educational wellness events per month. She is also required to plan at least 12 socialization events per year – but last year she held 91 of them.

“It engages their mind. Their thinking. It gets them walking. Gets them moving,” she said. “Every time a resident is in front of me I’m giving them something that is person centered. Something for the mind, body and soul. I go overboard trying to make sure these residents are well-rounded.”

Recently, she brought in retired NBA great Terry Cummings to speak to the residents.

“The focus of his speech was hope. It leaned on the spiritual side. Where the residents are in their lives. It is so this vulnerable population does not feel lost,” Sharon said. “It helps them transition through that period, if they are a widow or widower, or if they’re transitioning from a single dwelling or from living with family. Aging is a part of life and there’s a productive way to age.”

Molina Healthcare brings cooking club to Champion

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Molina Healthcare’s Dr. Cleo poses for a picture with the children at Champion Intergenerational Enrichment and Education Center in Columbus.

By LANCE CRANMER                                                                     lcranmer@nationalchurchresidences.org

COLUMBUS – Dr. Cleo made his first house call to the Champion Intergenerational Enrichment and Education Center in Columbus last week to introduce healthier eating habits for children and seniors.

“This was an event to introduce Molina Healthcare here in the community,” said TaKeysha Sheppard Cheney, the Director of Community Engagement for Molina. “It was a great opportunity to connect with seniors and with kids at a very young age and to be able to educate the public about healthy eating habits.”

Dr. Cleo, Molina’s furry cat doctor mascot, hosts Dr. Cleo’s Cooking Club at various events around the country. His visit to Champion was his first-ever visit to Columbus.

A pair of dieticians presented healthy eating options to the seniors and children, who then, with the help of volunteers from The Ohio State University, got to build their own healthy lunch out of whole grain tortillas, hummus, veggies and turkey.

“The cooking club appeals to both kids and adults,” Cheney said. “The dieticians are Molina employees. And it was great to have volunteers here with us from Ohio State.

“Partnering with National Church Residences is a great opportunity. That collaboration is really important.”

Cheney added that in a time where health care concerns are a hot topic it is important for Molina Healthcare – one of Ohio’s five Medicaid providers – to connect directly with the public.

“People need to know what their options are and what programs they can take advantage of,” she said. “We want to help them better understand health insurance benefits. It can be very difficult for the average customer to understand. We want to try to answer questions and establish that relationship with the community. We want to communicate and build trust.”

The cooking club was well-attended by both the seniors and children who attend Champion, an intergenerational day care center where senior citizens and young children interact on a daily basis through learning programs designed by Ohio State University, Columbus Early Learning Centers and National Church Residences.

(Have a story to share with National Church Residences? Contact Lance Cranmer at 614-273-3809 or e-mail lcranmer@nationalchurchresidences.org.)

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Molina Healthcare’s Dr. Cleo meets with seniors at Champion.

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A dietician with Molina Healthcare speaks with children at Champion Intergenerational Enrichment and Education Center about healthy eating habits.

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Permanent Supportive Housing to experience transition, growth in 2017

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An architect rendering of the Commons at South Cumminsville, a National Church Residences Permanent Supportive Housing community that will break ground in Cincinnati later this year.

By LANCE CRANMER                                                               lcranmer@nationalchurchresidences.org

National Church Residences’ Permanent Supportive Housing portfolio is set to experience both transition and growth in 2017.

With the retirement of Dave Kayuha, the organization’s longtime Chief Administrative Officer who has overseen PSH since its inception in 2003, a plan was put in place to transition the portfolio into Affordable Housing under the direction of Steve Bodkin.

“I’m proud to be part of Permanent Supportive Housing, a mission that serves such a critically vulnerable population,” said Steve, who is the Chief Operating Officer of National Church Residences Housing Division. “I look forward to working with this dedicated, talented, and caring staff to continue driving mission impact.”

Since the Commons at Grant became National Church Residences’ first Permanent Supportive Housing community, the portfolio has expanded to nine PSH communities with a total of 885 units in Columbus, Toledo and Atlanta.

In 2017 the program will expand yet again when Cincinnati’s Commons at South Cumminsville breaks ground.

“Commons at South Cumminsville is the result of a long history of National Church Residences trying to build Permanent Supportive Housing in Cincinnati. It dates back to 2008,” said Amy Rosenthal, National Church Residences Senior Project Leader. “We’ve had our struggles and hiccups, but now we have a home in a community that has welcomed us.”

Commons at South Cumminsville will house 80 PSH units in a building located on Herron Avenue in the northern Cincinnati neighborhood.

“We have a non-profit, Working in Neighborhoods, that has been a great help to us,” Amy said. “Now we have this welcoming community that sees the need for supportive housing in Cincinnati and see that this project will put a positive spotlight on their community, too. They really understand how our supportive housing communities change people’s lives.”

The $15 million new construction project is expected to break ground sometime in late 2017.

National Church Residences’ Dallas keeping people mobile – and laughing

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National Church Residences Transportation Manager Judy Dallas performs stand-up comedy at the Columbus Funny Bone comedy club.

By LANCE CRANMER                                                               lcranmer@nationalchurchresidences.org

COLUMBUS — Whether it’s driving a Greyhound bus or coordinating a fleet of busses to transport seniors, Judy Dallas knows that some things are universal.

“In transportation it’s all the same,” she said. “It’s people. They have to trust you. It’s different and it’s the same.”

Years back when Judy drove a Greyhound for a living, she made frequent short trips that kept her relatively close to her home and her daughter.

“You can only drive for 10 hours. I could get as far as 10 hours would take me,” she said. “Columbus to St. Louis and then go to bed. Tennessee, Chicago, Pittsburgh. I really stayed Midwest. I had a child at home.”

Today, with her daughter grown up (and also a National Church Residences employee), Judy said that it would be a different story.

“I’d be going to California, Florida, anywhere!” she said. “Once you get to a place you can just hang out there and make your way back home. But then there’s the whole thing of living out of a suitcase, literally.”

To make a little bit of extra money back in those days, Judy worked nights as a stand-up comedienne.

“I used to do comedy in the 90s with people like Sinbad and Cedric the Entertainer. We were just doing local clubs,” she said. “I was just a single parent doing it for the extra money. They wanted me to go on the road with them, but I had to stay home and be responsible.”

Eventually Judy owned her own transportation business. But when it fell on hard times she came to work for National Church Residences.

Judy initially joined the organization to drive one of the busses that serve the clients of National Church Residences Center for Senior Health.

Today, as the Transportation Manager, she is driving the efforts of the whole transportation department as it moves toward expanding its services to a wider group.

“We are now fundraising,” Judy said.

Beginning in the New Year, the transportation team in central Ohio will start fundraising with the goal of amassing $10,000 to go toward providing more transportation options for seniors.

“We want to be able to provide transportation to, not only our buildings, although they will be the main recipients, but to other apartments as well,” Judy said. “We will be doing different types of fundraising. Our drivers will be doing payroll deductions. We want to do a (fundraiser) later in the year. We have some vendors and corporate sponsors that will help.”

Judy estimated that a trip using a bus that holds 14 people costs around $170 each way.

“They send us a request and they can use the funds from our foundation to provide transportation for that group,” she said. “If a building wants to do more transportation, they can hold a fundraiser. If they can raise at least $100, we will match it and provide the transportation.”

Donations to help fund the transportation services can be sent to the attention of Van Ambrose, Vice President of National Church Residences Foundations, at the home office with the specification that it is for “CSH Transportation.”

Judy said that in Columbus and Franklin County, National Church Residences currently has the area’s largest transportation fleet – next to COTA (Central Ohio Transit Authority).

“Currently we have 30 vehicles,” she said. “We’ve always had more, but some of them were older. We had to retire faster than we could acquire. But we have 23 busses right now along with seven other vehicles. And one-third of our fleet runs on propane, which makes us certified as a ‘Green Fleet.’”

Where the larger busses get about 8 mpg, Judy said that some of the newer, smaller, vehicles get as many as 22 mpg.

“We have a diversified fleet and we’ve gone with more economical vehicles,” she said.

Having as large of an impact on transportation needs as National Church Residences does, Judy joined forces with the Ohio Transportation Equity Coalition in December to ask Ohio Governor John Kasich, “to increase Ohio’s investment in accessible, affordable and sustainable transportation options.”

In the letter sent to the Governor’s office, it is highlighted that Ohio currently ranks 47th nationally in its commitment to public transportation and cites a study from the Ohio Department of Transportation that said Ohio needs $192.4 million in capital and $96.7 million in operating funds to meet existing needs.

“We’re part of a movement and trying to make a difference in the state of Ohio,” Judy said.

A little more than a year ago, Judy returned to the stand-up comedy stage as well – this time as a gospel comedienne who tells clean jokes only.

“I had lost my business and my home and my fiancée died. I turned to my faith,” she said. “God spoke to me. I wanted to teach Sunday school or something. God spoke to me and said to go back to stand-up comedy. I was like, no, this isn’t funny.”

Over the past few months Judy has been booked to perform  around 15 shows – including at the Columbus Funny Bone – and she’s done it all without trying to promote herself.

“It’s all been word of mouth,” she said. “I like to say that God is my promoter.”

First Community Village offers residents a personal path to wellness

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Jackie Metro, Director of Wellness at First Community Village, teaches a tai chi class for residents in December.

By LANCE CRANMER                                                               lcranmer@nationalchurchresidences.org

COLUMBUS – When Dale and Glinna Fretwell arrived at First Community Village in September 2014, Dale was in bad shape.

“He got a blood infection in Florida,” Glinna recalled. “He was in bed for so long, he just lost his muscle strength. When he left the hospital we went to a rehab center. We were just very unhappy there.”

Natives of Virginia, the Fretwells had retired to Florida many years before. But now, with Dale’s illness, the difficulty of being on their own – and in a facility that did not meet their needs – made life particularly hard.

One of their daughters suggested that they consider moving into a community closer to where she lived in Columbus.

“There were four or five places that she visited,” Glinna said. “She has two little boys that came with her and she would ask them what they thought of each place. They told her First Community Village was their favorite. She asked them why. They said because they had candy at the front desk. It’s the little things that are important.”

In addition to the candy, First Community Village had the support services the facility in Florida was lacking.

“We put (Dale) on a plane in Tampa and we brought him straight here,” Glinna said, sitting just outside the physical therapy rooms at First Community Village. “The difference here is night and day. We hadn’t been here 30 minutes when a physical therapist came in and gave him an evaluation.”

“We offer a wellness assessment and we look at each new member holistically and determine their individual needs,” said Jackie Metro, the Director of Wellness at First Community Village. “We work specifically on whatever their needs for improvement are and work to get them to their optimal level of fitness.”

Dale spent about three months in physical therapy before he was able to get back on his feet and move into the manor home the Fretwells purchased.

“This place practically saved my husband’s life,” Glinna said. “He is so thankful for the good healthcare that we have had here.”

First Community Village has always had a wellness program, but in early 2016 National Church Residences enhanced what it had to offer.

“We expanded the program,” said Sarah Dalton Ortlieb, National Church Residences Vice President of Rehab Services. “We wanted to do wellness from all the domains, not just physical, but intellectual, emotional, social, spiritual, occupational and environmental. We wanted to have more comprehensive wellness opportunities for the residents there.”

“I am able to tailor their care and make it appropriate to what they need,” Jackie said. “I like to think of it as a nice cycle. There is always a place for each resident.”

For residents who need the most care there is physical therapy. For those who need less, there are group exercise classes and activities.

“You can go from physical therapy and graduate into a group exercise,” Jackie said.

Between five-to-eight classes are offered each weekday at First Community Village, ranging from aqua aerobics in the pool, balance classes, tai chi, yoga, dance, range of motion classes and classes specifically for those with Parkinson’s disease.

“We are regulars at the gym. We use it three days a week,” said Glinna. “And we love the pool. We use it three days a week. It has kept us walking, literally. My husband has had both knees replaces and I had knee surgery, too.”

Jackie said that since the expanded services became available, she has seen a 45 percent increase in the number of physical therapy visits and a 35 percent boost in the number of participants who come to the fitness center.

“We love it here,” Glinna said. “They care for you and go out of their way to make sure you are as comfortable as you can get.”

 

 

 

 

 

 

‘Home for Life’ to expand and serve Columbus’ Near East Side

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Christine Leyshon, National Church Residences Community Program Manager, and Rosemary Mathes, National Church Residences Service Coordinator, will be part of the team that will bring Home for Life to Columbus’ Near East Side seniors.

COLUMBUS, Ohio ­– The Osteopathic Heritage Foundation has awarded a Healthy Aging Initiative grant in the amount of $254,209 to National Church Residences to help the organization expand the Home for Life program to residents of Columbus’ Near East Side.

“The project is a combination of strategies,” said Jeff Wolf, National Church Residences Senior Vice President of Philanthropy and Mission Impact. “It expands the reach of our Home for Life model to seniors who live outside of our affordable housing properties, while the model itself is an innovation designed to help seniors in the community age in place.”

The Healthy Aging Initiative grant, administered over a two-year span, will touch the lives of nearly 700 at-risk Franklin County seniors. According to Wolf, “The grant is significant beyond its financial investment. A partnership with the Osteopathic Heritage Foundation provides an opportunity to launch innovative solutions that encourage community collaboration and the development of replicable programming.”

“The Osteopathic Heritage Foundation is proud to partner with National Church Residences to share the Home for Life program with residents of Columbus’ Near East Side,” said Susan Beaudry, Director of Programs at the Osteopathic Heritage Foundation. “This innovative program has great potential to provide older, vulnerable adults with the care and support needed to remain in their homes and communities of their choice.”

National Church Residences’ Home for Life program is an outcomes-focused service model, using evidence-based assessments and evaluation tools to identify an individual’s needs and risk factors. By engaging those we serve where they live, Home for Life can identify and overcome social determinant factors that impact an individual’s ability to best manage their chronic diseases, leading to higher satisfaction and engagement, better health and cost savings.

“The objective is to improve access to care and self-management skills of older vulnerable populations by giving them the tools to understand and manage their own care, allowing them to remain in their homes as they age,” said Wolf.

This program will bring the Home for Life model to seniors on Columbus’ Near East Side who do not reside in a National Church Residences facility. The focus is on an area that surrounds the Champion Intergenerational Enrichment and Education Center, at 240 N. Champion Ave.

Free program helps Permanent Supportive Housing residents train for careers in IT

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Commons at Livingston resident Tyren Thompson graduated from the Per Scholas program in Columbus on March 11. Here he received his certificate and pin from instructor James Miao.

By LANCE CRANMER                                                               lcranmer@nationalchurchresidences.org

COLUMBUS, Ohio — About a year ago Tyren Thompson was facing some tough times.

“I had lost my apartment in May 2015. I was struggling for a little while,” he said. “Then someone suggested I set up an appointment with National Church Residences.”

Tyren, a United States Army veteran, quickly found a new home at Commons at Livingston, National Church Residences’ Permanent Supportive Housing facility in Columbus that is dedicated to providing housing for formerly homeless military veterans.

“They put me in with other veterans and I was thrilled with that,” Tyren said. “It’s been a great experience. They have a lot of services that are offered.”

Among those services available is career training.

Delrita Parks, the Employment Coordinator for National Church Residences Permanent Supportive Housing residents, suggested to Tyren that he enroll in Information Technology classes in a program called Per Scholas.

“Per Scholas is a national nonprofit organization that trains people for life-changing careers at IT professionals,” Delrita said. “The program’s focus is on helping unemployed and underemployed people get a career started in IT, which leads to their A+ certification and assistance in job placement with local companies and IT staffing agencies.”

Tyren graduated the program on March 11, 2016 and participated in the Graduation and Pinning Ceremony at the Per Scholas facility in Columbus.

After graduation he had a moment to reflect on the hard work he put in over the last year.

“I’ve worked very vigorously to get this done,” he said. “Getting up early, studying hard, all of those things.”

In his life, Tyren, who is 32-years old, has always worked hard to overcome adversity. He arrived in Columbus a decade ago from his native Louisiana after being displaced by Hurricane Katrina.

Now that he has graduated, Tyren said his next goal is to land a job in his field.

“Per Scholar benefits our residents because it’s a free program and trains for jobs that exist in a given market based on market data,” Delrita said. “This program is ideal for any resident who has been economically displaced but has the drive and aptitude to succeed in IT. National Church Residences is proud to have graduates from Per Scholas.”

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Deltrita Parks, National Church Residences Employment Coordinator, Tyren Thompson, Sara Perrotta, National Church Residences Case Manager, and Crystal Branch-Parms, National Church Residences Team Leader.